Privacy Policy
Effective date: October 17, 2026
In short
- No account, no sign-in, no ads, and no tracking across other apps or websites.
- Most translations happen on your iPhone and never leave it.
- Text is sent to Google only for Pro translations that can't be done on the device.
- Your history, favorites and settings are stored only on your iPhone.
- We never sell your data.
This policy explains what information Hey Translator: Voice & Text ("Hey Translator", "the app", "we") handles, why, and the choices you have. The app is published by Shruti Kapuriya. If you have a question, contact us at kapuriyashruti9@gmail.com.
1. Text you translate
When you type, paste, speak or scan text, the app picks the first engine that can do the job:
- Apple Translation (on device). Runs on your iPhone. Your text is not sent to us or to Apple.
- Google ML Kit (on device). Runs on your iPhone after a one-time language download. Your text is not sent to us or to Google. Translations from this engine show "Translated by Google".
- Google Gemini (online, Pro only). For Pro languages, or when the on-device engines can't translate a pair, the text is sent to Google's Gemini API through Firebase AI Logic so Google can return the translation. We send only the text and the language pair. It is not linked to your name, email or any account. Google processes it under the Gemini API Additional Terms of Service and the Google Privacy Policy. Please avoid translating passwords, card numbers or other highly sensitive information with Pro languages.
We do not keep a copy of your text on our own servers.
2. Microphone and speech
With your permission, the app uses the microphone so you can speak instead of type. Speech is turned into text by Apple's Speech framework. Where your iPhone supports it, this happens on the device. Otherwise Apple may process the audio on its servers under the Apple Privacy Policy. We do not record, store or receive your audio.
Read-aloud uses Apple's built-in voices on your iPhone.
3. Camera and photos
With your permission, the app uses the camera, or a photo you choose, to find text to translate. Text recognition is done on your iPhone by Apple's Vision framework. Images are not uploaded or stored by us. The recognized text is then translated as described in section 1.
4. Subscriptions and purchases
Hey Translator Pro is sold as an auto-renewing subscription through Apple. Apple handles payment, and we never see your card or Apple ID details.
We use Adapty to record subscription events (product, price, currency, purchase and renewal dates, transaction ID, and a random app profile ID). This helps us check subscription status and understand how subscriptions perform. It is not linked to your name or email and is not used for advertising.
Refund requests. If you request a refund from Apple, Apple may ask us for information about how the app was used. With your consent (asked once after your first purchase), Adapty sends Apple non-personal usage information, such as whether the subscription was used, to help Apple decide. You can turn this on or off at any time in Settings in the app.
5. Keeping the service working
- Firebase App Check. Uses Apple's App Attest to confirm requests come from the genuine app, which protects the Pro translation service from abuse. It does not identify you.
- Firebase Remote Config. Lets us change app settings (for example, switching the online translation model) without an update. It uses a random installation ID.
- Language downloads. Offline languages are downloaded from Apple (Apple Translation) or Google (ML Kit). These servers see a normal download request from your device.
Firebase is provided by Google. See Privacy and Security in Firebase.
6. Stored on your iPhone
Your translation history, favorites, recent languages and preferences are saved only on your device. You can delete history and favorites inside the app, and deleting the app removes all of it. We have no copy.
7. What we do not collect
We do not collect your name, email, phone number, contacts, location, advertising identifier, or browsing history. The app shows no ads and does not track you across other companies' apps or websites.
8. Summary table
| Data | Shared with | Why |
|---|---|---|
| Text for Pro / online translations | Google (Gemini via Firebase) | To translate it |
| Speech audio, when on-device recognition isn't available | Apple | Speech to text |
| Subscription transactions | Apple, Adapty | Billing, subscription status, analytics |
| Usage info for refund requests (only with consent) | Adapty, Apple | Refund decisions |
| Device attestation, installation ID | Google (Firebase) | Security, app configuration |
9. How long data is kept
We don't run our own servers that store your data. Data held by Google, Apple and Adapty is kept according to their own policies linked above. Subscription records held by Adapty are kept for as long as they're needed for billing, accounting and legal reasons.
10. Your choices and rights
- You can deny or withdraw microphone, speech and camera permission in iOS Settings at any time. The rest of the app keeps working.
- You can avoid online translation entirely by using free, on-device languages.
- You can turn refund-data sharing off in the app's Settings.
- Depending on where you live (for example the EU, UK or California), you may have the right to access, correct or delete personal data. Because we don't hold data tied to your identity, the easiest way to exercise these rights is to email us with your request and, for subscription data, your Apple order ID. We'll respond within 30 days.
11. Children
The app is not directed at children under 13, and we do not knowingly collect personal information from children.
12. Changes to this policy
If we change this policy, we'll update the effective date above, and for important changes we'll tell you in the app.
13. Contact
Shruti Kapuriya
Email: kapuriyashruti9@gmail.com